R
RideEat Ticket Triage
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API key
Paste the team API key. It stays in this browser only.
Save
Single ticket
Batch file
Chat
Email
Call
Classify
Ctrl + Enter
Result appears here
Drop a
CSV / JSONL
file or click to choose
Needs
channel
,
subject
,
text
. With
category
/
is_urgent
labels you also get accuracy and a confusion matrix. Up to 5,000 tickets.
Working…
Routed to team
Accuracy by category
Confusion matrix
rows = true category · columns = predicted · green outline = correct
All tickets
Urgent only
Needs review
Wrong only
Download CSV